|
Country |
Price |
Estimated Delivery Time |
|
Australian Orders | Under $250.00 AUD |
$10.00 AUD |
3-5 business days (metro areas only) |
|
Australian Orders | Over $250.00 AUD |
FREE |
3-5 business days (metro areas only) |
| Australian Express Post |
$15.00AUD |
1-3 business days (metro areas only) |
|
New Zealand (DHL) |
$15.00AUD |
2-3 business days (metro areas only) |
|
Rest Of The World (DHL) |
$40.00 AUD |
4-10 business days (metro areas only) |
DISPATCHING YOUR ORDER
All orders purchased via www.gingerandsmart.com before 2:00pm AEST in Metro areas should be received in 2-10 business days for standard Australian Post and 1-3 business days for Express Post. There may be a slightly longer processing time during sale events and new collection launches. Once your order has been placed you will receive an order confirmation email. Upon despatch, you will immediately receive another confirmation email with your tracking number.
We use both Australia Post eParcel & Express Post for our deliveries within Australia & Australian Post International for all our international deliveries. We offer “Authority to Leave” . However, option must be selected on shipping page upon checkout. Alternatively, all parcels must be signed for upon delivery. We recommend using a shipping address where someone one will be available to sign for the delivery during business hours.
INTERNATIONAL ORDERS | DUTIES & TAXES
All applicable import duties and taxes are not included in the item price or shipping cost and will not be charged by Ginger and Smart. These charges are your responsibility and payment of these may be necessary to release your order from customs on arrival in your selected shipping country.
TRACKING YOUR ORDERS
For the most up to date information on the status of your delivery, you can follow the relevant link from your Shipping Confirmation Email which will allow you to track your delivery at any time. Please note that tracking information may not be available online for 24 hours after dispatching your order.
PRE-ORDER ITEMS
Shipment of your in-stock items will be delivered together with your pre-order items according to our standard Shipping Policy. Your pre-order and in stock items will be dispatched on the date stated on the pre-order product. Customers are advise to place a separate order for pre-order products.